Security, safety
and privacy
Customer trust and data security are at the heart of everything we do. Your data is encrypted, hosted in the EU, and backed up around the clock. Only you decide who gets access.
TYPE II
Independently audited, certified, and compliant
The certifications and controls that let you plan your demand on SKU Science with complete confidence.
2
Service Organisation Controls (Type II) Trust Services Principles — covering security, availability and confidentiality. Audited annually by an independent third party.
AUDITED ANNUALLYFully compliant with the EU General Data Protection Regulation for the handling of personal data.
EU REGULATIONHosted on Amazon Web Services in the European Union (Ireland), on ISO 27001-certified infrastructure.
ISO 27001 CERTIFIEDSecurity, safety and privacy — by design
Three layers of protection, built in from day one.
Security
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Encryption at rest
All your data is encrypted at rest in the database.
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Communications encryption
Traffic between app, database and browser is encrypted (128-bit SSL, HTTPS).
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Passwords & credentials
Stored with a PBKDF (bcrypt). Two-factor authentication (2FA) available.
Safety
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Hosted on AWS · EU
The application runs on Amazon Web Services, with servers in the European Union (Ireland).
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Failover & DR
The database is replicated for a high quality of service.
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Backups every 6 hours
Your data is backed up on a rolling six-hour cycle.
Privacy
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Policies
A comprehensive set of security policies, updated frequently and shared with all employees.
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Confidentiality
Every employee contract includes a confidentiality agreement.
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PCI obligations
Card payments are handled by Stripe, which ensures PCI compliance.
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Permissions & authentication
Only the account owner can access their data. Support connects only via a temporary token you generate.
Found something? Get in touch
If you think you may have found a security vulnerability, please contact us, we'll respond quickly.
